Gourmet quality coffee is essential in today’s market - your customers expect it.

Investment in professional training will enable your staff to create exceptional coffee and enhance your service. Learn about the coffee, machine maintenance and how to become a true Barista (You don’t have to be Italian!). Master the art of steaming, silky- smooth textured milk without scalding. Develop confidence in pouring and create fantastic results.

Achieve the WOW factor for every customer and guarantee their consistent custom and loyalty.

Sessions can be tailored to suit your needs, including the following:

• Identifying and sourcing quality coffee
• Perfection in espresso extraction
• Equipment selection
• Bar set-up and ergonomics
• Milk steaming skills
• Café Latte Art techniques
• Pace training
• Cleaning and maintenance

Training takes place on site using the equipment you and your staff are
familiar with ensuring optimum confidence is reached.

Complete your customers’ dining experience with a perfect cappuccino, exceptional espresso or silky- smooth latte using our Barista Trainer to assist you and your team.

Introduce good practice when cleaning and maintaining your machine. Identify a fluid working cycle when setting up the bar area in your establishment.

Learn techniques in quality milk steaming and prevent the sound of aircraft landing in your café/restaurant.

Follow up a fantastic meal and service with a coffee to remember, bringing your customers back, again and again.